Trades Business Communication Challenges
Every trades business faces these critical issues that directly impact revenue and customer satisfaction
Emergency Call Chaos
Missing urgent calls while on job sites, losing emergency service opportunities
Scheduling Nightmares
Double bookings and missed appointments due to manual scheduling while in the field
After-Hours Revenue Loss
Customers calling competitors when emergencies happen outside business hours
How Office Genie Transforms Trades Operations
Built specifically for the unique needs of service contractors
Emergency Call Prioritization
Instantly identify and route urgent calls while capturing all necessary details for immediate dispatch
Smart Service Scheduling
Book appointments based on service type, location, and technician availability
Quote & Estimate Requests
Capture detailed service requirements and schedule on-site estimates efficiently
Follow-up & Maintenance
Handle warranty calls, maintenance reminders, and customer follow-ups professionally
Perfect for All Trade Services
Office Genie understands the specific needs of different trade specialties
"Office Genie has been a lifesaver for our HVAC business. We went from missing 40% of emergency calls to capturing every single one. The AI knows when it's an emergency and gets us the details we need immediately. Our revenue has increased 35% since we started using it."
Trades-Specific Features
Designed for the unique challenges of service contractors
Emergency vs. Routine Call Detection
AI automatically identifies urgent situations and prioritizes emergency calls for immediate attention
Service Area & Travel Time Intelligence
Understands your service areas and can provide accurate arrival time estimates to customers
Equipment & Parts Information
Can answer basic questions about equipment, parts availability, and service pricing
Warranty & Follow-up Management
Handles warranty inquiries and schedules follow-up maintenance appointments automatically
Ready to Capture Every Service Call?
Join trades businesses already using Office Genie to never miss an emergency and grow their revenue.
Emergency call detection included • Service area setup • 14-day free trial